Data confidentiality is of particular importance to SC CONAR DAN IMPORT EXPORT SRL and we want to be open and transparent regarding the processing of personal data. Therefore, we have a policy in which the way of processing and protecting your personal data is defined.

Who is the operator of personal data?

This website www.elara.ro is owned and managed by SC CONAR DAN IMPORT EXPORT SRL, Romanian company with no. fiscal J40/3474/1999, having a unique fiscal registration code 11729863, which can be contacted at the e-mail address: contact@elara.ro and is the operator of the personal data that you transmit to us and is responsible for your personal data in accordance with the applicable data protection legislation.

What is the purpose of data collection?

When you provide us with personal data, SC CONAR DAN IMPORT EXPORT SRL can use them for the following purposes:

* invoicing the products ordered by you;

* their delivery;

* enrollment in the loyalty program SC CONAR DAN IMPORT EXPORT SRL;

* issuance of promotional vouchers;

* transmission of offers, advertising and marketing messages;

* information about promotions by post, e-mail or SMS.

SC CONAR DAN IMPORT EXPORT SRL can use statistical data or anonymous data resulting from processing for the following purposes:

* creating reports / analyses;
* obtaining information for own purposes.

Where do we store your data?

The data we collect from you is stored on the web hosting that activates the company's website SC CONAR DAN IMPORT EXPORT SRL.

Who has access to your data?

Your data is only accessed by the company SC CONAR DAN IMPORT EXPORT SRL.

We do not transmit, sell or transfer your data to third parties for marketing purposes outside our company SC CONAR DAN IMPORT EXPORT SRL.

What is the legal basis for processing?

For each specific processing of personal data that we collect from you, we will inform you if the provision of personal data is required by regulations or if it is necessary to conclude a contract, if it is mandatory to provide us with personal data and what are the possible consequences if you refuse.

What are your rights?

1. Right of access
You have the right to request information about the personal data we hold about you. You can contact our company, SC CONAR DAN IMPORT EXPORT SRL, which will provide you with personal data by e-mail.

2. The right to portability
Whenever SC CONAR DAN IMPORT EXPORT SRL processes your personal data by automatic means based on your agreement or based on an agreement, you have the right to obtain the transfer of a copy of your data in a structured format used frequently and automatically processed to you or to another party. This includes only the personal data you have sent us.

3. The right to rectification
You have the right to request the rectification of your personal data, if they are incorrect, including the right to complete incomplete personal data. If you have an account on the website www.elara.ro, or you are a member SC CONAR DAN IMPORT EXPORT SRL you can edit your personal data from your account.

4. The right to delete data
You have the right to delete any personal data processed by SC CONAR DAN IMPORT EXPORT SRL with the exception of the following situations:

* you have an unresolved request at Customer Service;
* you have an open order that has not yet been shipped or has been partially shipped;
* you have an unpaid debt to SC CONAR DAN IMPORT EXPORT SRL, regardless of the payment method;
* if there is suspicion or you have used our services abusively in recent years;
* the debt you have at SC CONAR DAN IMPORT EXPORT SRL was sold to a third party in the last three years or in the last year for deceased customers;
* your application for credit was rejected in the last three months;
* if you have made a purchase, we will keep your personal data related to your transaction according to accounting legislation.

5. The right to object to processing based on legitimate interest
You have the right to oppose the processing of your personal data based on the legitimate interest in SC CONAR DAN IMPORT EXPORT SRL. SC CONAR DAN IMPORT EXPORT SRL will not continue to process personal data unless we can demonstrate a legitimate reason for processing that prevails over your interests and rights or based on legal proceedings.

6. The right to restrict processing
You have the right to request that SC CONAR DAN IMPORT EXPORT SRL to restrict the processing of your personal data in the following situations:

* if you object to the processing based on the legitimate interest in SC CONAR DAN IMPORT EXPORT SRL, SC CONAR DAN IMPORT EXPORT SRL will restrict any processing of these data until the legitimate interest is confirmed.
* if you claim that your personal data is incorrect, SC CONAR DAN IMPORT EXPORT SRL must restrict any processing of these data until the correctness of the personal data is verified.
* if the processing is illegal, you can oppose the deletion of your personal data and request the restriction of the use of your personal data.
* if SC CONAR DAN IMPORT EXPORT SRL it no longer needs your personal data, but it is necessary to defend your rights in court.

How can you exercise your rights?
We attach great importance to the protection of personal data, thus, our company will be at your disposal whenever you have problems or questions, send an e-mail to contact@elara.ro

7. The right to lodge a complaint with a supervisory authority
If you are of the opinion that SC CONAR DAN IMPORT EXPORT SRL processes your personal data in an incorrect way, you can contact us. You also have the right to file a complaint with a supervisory authority.

Updates to the Privacy Notice:

We may need to update Privacy notice. The most recent version of the Privacy Notice is permanently available on our website. We will communicate any significant changes to the Privacy Notice, for example the purpose for which we use your personal data, the identity of the operator or your rights.